PURE KOLLAM SILK-PKL116

• Tel. +91 – 8896-800-300
• customercare@gayathrisarees.com

Domestic Shipping:                                          

• Shipping: We ship sarees across India.
• Processing Time: Orders are processed and dispatched within 2-3 business days.
• Delivery Time: Standard delivery takes 5-7 business days from the date of shipping depending on the area.
• Shipping Charges: Free shipping on orders above ₹499. Shipping charge of ₹50 for orders below ₹499. Extra ₹100 would be charged for COD

Order Tracking:

Once your order is shipped, you will receive an email / message with the tracking number and a link to track your package.

Delivery Partners:

We partner with leading courier services to ensure reliable delivery.

Handling and Packaging:

All sarees are carefully packed to prevent damage during transit.

Each package includes an invoice.

Pincode Serviceability:

We deliver to most pincodes across India. In case your pincode is not serviceable, our customer service team will contact you to make alternate arrangements.

Delivery Issues:

If you are not available at the time of delivery, our delivery partner will attempt to deliver your package up to three times. After the third attempt, the package will be returned to us.

In case of delays due to unforeseen circumstances like weather, strikes, or public holidays, delivery times may be extended. We will keep you informed in such cases.

International Shipping:

• Availability: We ship to multiple countries worldwide.
• Processing Time: Orders are processed and dispatched within 10-15 business days.
• Delivery Time: International delivery times vary by destination: 10 – 20 days.
• Shipping Charges: Calculated at checkout based on destination and weight of the package. Customers are responsible for any customs duties and taxes.

Order Tracking:

• Once your order is shipped, you will receive an email / message with the tracking number and a link to track your package.

Delivery Partners:

• We partner with leading courier services such as DHL, FedEx, Blue Dart, and India Post to ensure reliable delivery.

Handling and Packaging:

• All sarees are carefully packed to prevent damage during transit.
• Each package includes an invoice.

Customs and Duties:

• International shipments may be subject to customs duties and taxes, which are levied by the destination country.
• Customers are responsible for paying any additional charges for customs clearance. We have no control over these charges and cannot predict what they may be.
• If you refuse to pay the customs charges, the package will be returned to us, and we will issue a refund minus the shipping costs.

Contact Us:

• For any shipping-related queries, please contact our customer service team at 8896800300 / customercare@gayathrisarees.com [ Mon – Sat; 10:30 am to 7 pm IST]

Changes to Shipping Policy:

• We reserve the right to update this shipping policy at any time. Changes will be posted on our website and will take effect immediately.